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01268 751724
info@pennsports.net

Delivery and Returns Details

In the unlikely event of you needing to return part or all of your order, please follow the following procedure:

Contact us first to discuss your problem

Penn Sports will not accept the return of any goods that are not in the condition they were despatched in, or they have been worn, unless they are proved to be defective.
Parcels must be returned on a recorded delivery service at the expense of the customer to the following address:

Penn Sports Ltd, Unit 6-8 Shafer Arcade, 677 High Road, Benfleet, Essex SS7 5SF

If an exchange is required on non-defective goods, the item/s must be returned to us within 14 days of purchase with original or copies of till and credit card receipts enclosed.

On receipt of the non-defective goods, Penn Sports will inspect them to ensure that they have not been worn, they include all swing tickets and labels attached and are in the condition including the packaging that they were originally despatched from us. Once we are satisfied that everything is in order, we will process the exchange requested.

A 20% handling charge will be deducted from any refund/credit made on non-defective goods.

Penn Sports reserve the right to refuse refund, credit or exchange on any non-faulty goods. This does not effect your statutory rights.

All of our deliveries are made by Parcel Force or Royal Mail and must be signed for on delivery at your address chosen at time of purchase.

All goods remain the property of Penn Sports Ltd until delivery has been signed for.

Penn Sports reserve the right to refuse any purchase.

Delivery Charges:

England, Wales and Parts of Scotland excluding Highlands and Islands
  • 1st Class Royal Mail Recorded Delivery Standard Post Office rate relevant to weight
  • 24hr Delivery Carton/Courier Pack rate:.. £9.00
  • 48hr Delivery Carton/Courier Pack rate:.. £7.00
  • Orders over £450:.. FREE

Ireland, Northern Ireland, Highlands and Scottish Islands, European and International

  • Please contact us to confirm Delivery charges

Penn Sports reserve the right to make an additional charge on any delivery that exceeds our carriers weight and size restrictions. Please contact us if you are unsure if your order may incur an additional charge.

Accepted Credit Cards
PENN SPORTS LIMITED
UNIT 6-8 SHAFERS ARCADE
677 HIGH ROAD, BENFLEET
ESSEX SS7 5SF
TEL: 01268 751724
MOB: 07884 315926
EMAIL: m.penn[@]btconnect.com
All prices quoted on this site include VAT where
applicable but are subject to carriage charges.